Healthcare Leadership & Clinical Leadership: Understanding And Improving Performance

Overview

This course aims to equip health professionals and officials with the knowledge, skills, and tools needed to effectively lead and manage healthcare operations, with a focus on clinical quality, patient safety, and performance improvement.

Date

Sept 1st – 2nd 2023

Language

English

Duration

Two full-day program 
CPD 15 Hours

Training Fees

Regular Attendee
AED 11,017.20  +  5% VAT
Student/Alumni
AED 7,712.04 + 5% VAT

Attendance

Location: American University in the Emirates

Learning Mode: Classroom *

*Certificates of Completion will be issued upon successful attendance & completion of the entire two-day training program.

Note

  • Early bird discount 10%, AUE Alumni Discount 30%
  • Direct cash and credit card payments at the Financial Affairs Department of American University in the Emirates

Learning Outcomes

A deeper understanding of the healthcare system and its components, including challenges and opportunities for leadership.
Appreciation of different leadership styles and approaches, and the strengths and limitations of each, through interactive group discussions and role-playing exercises.
Understanding of key components of clinical operations management and the challenges and opportunities in managing clinical operations.
Knowledge of the importance of clinical quality and patient safety, and the role of leaders in promoting and maintaining these standards.
Insights into different quality improvement and patient safety initiatives through small group discussions and case studies.
Familiarity with various clinical performance metrics and data analytics tools through hands-on exercises and facilitated discussions.
Engagement with healthcare leaders through a moderated panel discussion, and insights into the challenges and opportunities in health clinical leadership

agenda

day 1

  • Introduce participants
  • Provide overview of the course structure, goals, and objectives
  • Speech from invited dignitary
  • Overview of the healthcare system and its components
  • Discussion of the challenges and opportunities in healthcare leadership
  • Participants will engage in small group discussions
  • Role-playing exercises to explore various leadership styles
  • Facilitated discussion on the strengths and limitations of different approaches
  • Overview of the key components of clinical leadership and operations management
  • Understanding operational excellence in healthcare
  • Discussion of the challenges and opportunities in building clinical leadership and managing clinical operations

day 2

  • Overview of the importance of clinical quality and patient safety
  • Discussion of the role of leaders in promoting and maintaining clinical quality and patient safety
  • Participants will engage in small group discussions and case studies to explore various quality improvement and patient safety initiatives.
  • Facilitated discussion on the challenges and opportunities in implementing these initiatives.
  •  
  • Participants will engage in small group discussions
  • Hands-on exercises to explore various performance metrics and data analytics tools
  • Facilitated discussion on the use of these tools in driving clinical performance improvement.
  • Moderated panel discussion with healthcare leaders to discuss the challenges and opportunities in health clinical leadership.
  • Participants will have the opportunity to ask questions and engage in discussions with the panelists.
  • Review key takeaways from the training program.
  • Provide feedback and suggestions for future courses.

Two-Day Interactive Training Program For Health Policymakers, Managers and Professionals

Professor Robin Gauld

Professor ROBIN GAULD was Pro-Vice-Chancellor (Commerce) and Dean, Otago Business School, 2016-Feb 2023. Under his leadership, Otago Business School rose to #1 in New Zealand for research, developed innovative new degrees, increased engagement with industry, and gained elite five-year EQUIS reaccreditation and AACSB reaccreditation. Previously, he was Head of the Department of Preventive and Social Medicine at the Otago Medical School, where he was based for 20 years following a PhD in public administration from the University of Hong Kong and an academic appointment at City University of Hong Kong. In 2018, he was awarded a Doctor of Commerce (DCom) by Victoria University of Wellington for research on health care governance. Professor Gauld now works between the Otago Business and Medical Schools. He is Co-Director, Centre for Health Systems and Technology which spans the Otago Business and Medical Schools. He was 2014 NZ-UK Link Foundation Visiting Professor, University of London; a Commonwealth Fund Harkness Fellow in 2008-09 at Boston and Harvard universities and is a lifelong Harkness Senior Fellow; Senior Fellow at the Boston University Health Policy Institute from 2009-13; and from 2013-2017, was founding Independent Chair of Alliance South which brought together clinical leaders and managers to focus on ‘whole of system’ approaches to care improvement in New Zealand’s Southern region. 

From 2020-22, he was President of the 140-member Association of Asia-Pacific Business Schools.He is an elected Director of Business South. Professor Gauld has authored over 180 peer-reviewed journal articles, 40 book chapters and several books including The New Health Policy (Open University Press, 2009) which was awarded First Prize in category at the 2010 British Medical Association Medical Book Awards, and Dangerous Enthusiasms: E-Government, Computer Failure and Information System Development (2006; co-authored with Shaun Goldfinch) which has been widely-used globally including in key reading lists at Harvard Kennedy School of Government. His most recent book is the co-edited Health Systems in Developing Counties in Asia (Routledge, 2017). He sits on leading journal boards including Health Policy, Government Information Quarterly, Health Expectations, Journal of Health Organization and Management, and International Journal of Information Management. Professor Gauld has taught medical and healthcare students, health leaders and professionals on a range of topics. He has worked in multiple countries and is an internationally recognized authority on health systems, leadership, and management.

get in touch

American University in emirates

P.O. Box: 503000, Dubai, UAE | Phone: + 971 4 4499 000
Fax: + 971 4 4291 205 | Email: info@aue.ae
Website: www.aue.ae | Toll free 800AUE (283)